My advice to anyone dealing with Policybazaar:
Get EVERYTHING in writing before you sign anything. Do not rely on calls. A lot of information may be shared over the phone, but unless it is confirmed over email or in writing, it becomes very difficult to rely on later when raising a claim.
In my experience, I was provided with documents by Mr. Atul Khaturia that were not signed by me and required close scrutiny, as they did not align with what I had on record at the time of my policy. This raised serious concerns for me, and I had to rely on my own documentation and records when proceeding with my claim.
Always review every document carefully, verify everything independently, and do not feel pressured to proceed unless everything is clearly documented in writing.
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