policybazaar.com

4.9
4.9 Based on 21 reviews

Compare insurance policies offered by various insurers in India & buy insurance policy online. Get instant quotes & save huge on insurance premiums...

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Average Rating

4.9

/
5

21 Reviews

5 Star
76%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
14%

All Reviews

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Review Time

Parmpreet singh
Such a bad customer service by Policy bazaar, Insurer company lost my documents which i sent for rei

Such a bad customer service by Policy bazaar, Insurer company lost my documents which i sent for reimbursement, worst ever experience and company Policy bazaar
They will bever call you help if u need any help. When u need to but something they will call u 100 times even on sunday
Choro ki company hai policy bazaar
Totally garbage
Even garbage box has more worthy than policy bazaar
I want my reimbursement from you because you gave me confirmation i can get vaccination reimbursement after 2 months of wait you denied

Itni ghatiaaa company ni dekhi
Totally gatar ka dher
I will go in consumer’s court and subkit all my evidence and will send u sooner legal notice to

1
Date of experience: Feb 22, 2026
Parmpreet singh
xxxx22328240836669 This is my policy number My claim is denied by insurer policy bazaar never helped

xxxx22328240836669
This is my policy number
My claim is denied by insurer policy bazaar never helped and called me back for any peace of mind.
Real life scam is only policy i wish to got this scam business should shut down sooner
They booked my policy and said within 90 post delivery we can get the reimbursement of baby vaccinations when i sent docs to insurer they took 2 months to explain my claim us not eligible everything deducted said these vaccines are not listed Policy bazaar never told me there will be list of medicines
To be honest these people are not professionals and having good knowledge they are just silly robots
Reliance lost my original documents
I will file a case against reliance and policycbazaar both
Policy bazaar called me like robotically with so many excuses..
Worst decision of my life to bought policy from these scammers more than that booked reliance
Policy bazaar help u scammed and destroyed my mental health
I will post everyday everything destroy your reputation by awaring people how you scam innocent people

I want to get my reimbursement as per policy
Total scam
Totally chor
Garbage 🗑️

1
Date of experience: Feb 20, 2026
Pradipsinh Sisodiya
I have taken Term insurance from Policy Bazar with additional rider of Critical illness and Waiver o

I have taken Term insurance from Policy Bazar with additional rider of Critical illness and Waiver of premium in 2019. On 23rd Jan 2026 I got positive report of lukemia a type of cancer. I immediately inform policy bazar and team has started process before I admitted to hospital for my treatment. Happily I got money for my treatment in 20 days hassle free. Now with waiver of premium my entire Policy terms has been secured without paying any premium.

5
Date of experience: Feb 16, 2026
Prashanth Naidu
Kashish Guptha really helped me to add a member of new born in our existing policy. And cleared my d

Kashish Guptha really helped me to add a member of new born in our existing policy. And cleared my doubts about having cancer cover in the policy very patiently and humble.

5
Date of experience: Feb 13, 2026
VyLox
Great experience with the service

My experience with the service was excellent. The representative spent nearly three hours thoroughly explaining the policy details and was very cooperative throughout. Additionally, the relationship manager ensured timely follow-ups, making the entire process smooth and professional. One downside was receiving multiple calls regarding the same issues even after they were resolved.

4
Date of experience: Jan 23, 2026
Lexi Walker
Exceptional Support During My Surgery Claim

I underwent a significant surgery and successfully filed my claim with the assistance of the service. The representative was incredibly helpful and guided me throughout the entire process. I highly recommend this service for their outstanding support.

5
Date of experience: Jan 04, 2026
Godfrey C.
Frustrating Experience with Service Center

My vehicle has been at the service center for the past five days without any updates or responses. I've been waiting for a survey that hasn't been completed. Today, I took the initiative to upload a video on the platform's portal. Since then, I've been trying to reach the support team via their toll-free number, but I keep receiving messages stating that their technical team is busy and asking me to call back later.
I am extremely frustrated with this situation.

1
Date of experience: Jan 02, 2026
Samuel
Misleading Voucher Information

When I bought the car policy, the agent assured me I would receive an AED 50 Amazon voucher. However, upon issuing my policy, I only received an AED 40 voucher. After raising a complaint, it has been over 15 days and I still haven't received the remaining amount. Be cautious; they do not honor their promises and are only focused on selling the policy.

1
Date of experience: Dec 27, 2025
Rachel Coleman
Polite and Efficient Service from the Representative

The representative was very courteous and provided excellent service by actively following up on my vehicle insurance with the platform. I am grateful for the clarity regarding payment details. The follow-ups were outstanding, making the entire process smooth.

5
Date of experience: Dec 13, 2025
Seamless Support for My Insurance Inquiry

I recently reached out regarding my questions about the reimbursement process for my car insurance, and I want to commend the outstanding support provided. My concerns were addressed with clarity and professionalism. The representative's calm demeanor and attentive listening made the experience easy and stress-free. Their dedication truly exemplifies the quality of service aimed for. I'm very pleased with the assistance received.

5
Date of experience: Dec 13, 2025

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