Declined to take the renewal quote owing to it being 2x expensive as the best quote from a 5star defacto competitor, then spending a further 3 calls totalling 2 hours with them trying to make them understand. In fairness, only 5 minutes talking to staff, and only one of the staff tried to 'put me through' but cut me off. Policy Expert then set me up with a credit agreement, which I am having to deal with removing from my credit score, and now they have sent me a review request. Well, here's a review.
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