Great initially, until I had to change something..then the problems stated. Initial discussion was good and everything went smoothly. The problem began when I found 1 question that was entered inaccurately that I needed to get corrected. And despite generally descent responsiveness to questions, they don't seem to be able to actually make any corrections to the policy. In the month+ since I notified them they still haven't made the correction needed. I messaged them via the txt msg's and via the website.After a month of nothing they literally just re-pushed the same wrong policy at me to try and get me to sign it. So the document was denied and another day has gone by, zero follow up.I would not recommend this company because they don't seem to be able or willing to correct anything after the initial discussion in a time frame anyone would find acceptable.
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Policygenius is America's leading online insurance marketplace, with headquarters in New York City and Durham, North Carolina. Our mission is to help people get insurance right by making it easy for them to understand their options, compare quotes, and buy a policy, all in one place.
