I love the Pom Pom products. They are great quality for an affordable price. But I have two big frustrations:
1. Their customer service is either slow in getting back to you or completely unavailable by phone. I recently lost out on an item that went out of stock while waiting for a reply.
2. They continue to use OnTrac as a shipper. OnTrac is very unreliable as contrasted with USPS and FedEx.
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Pom Pom London was born in 2015 with the aim of delivering affordable, stylish and contemporary products.
All our products are sourced and designed from the UK. We are passionate about creating fashion pieces that are unique and fun for all ages and our expanding range is a reflection of this.
Whether you are looking for a warm hat or a useful bag we hope you find something appealing.
Thank you for looking. Of course please do not hesitate to get in touch should you have any queries about anything!
Pom Pom London Team xSee more