I emailed Poolpure to request advice or suggestions for a skimmer that had stopped charging properly - more than 30 days after purchase and no longer within the return period. Anna responded promptly, providing helpful pictures and diagrams to try. After attempting repair, she provided an unexpected refund! Her emails were courteous, prompt and helpful. Very much appreciated.
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Poolpure was founded in 2007 by a team of engineers and pool enthusiasts who were frustrated with the high cost and low quality of pool filters on the market. They set out to create a better filter that would be more affordable and efficient, and they succeeded with the launch of their first product, the Poolpure Cartridge Filter.
