I have bought from popcornopolis for many years and have always had excellent service, but since they sold out a year ago I can say this company has become garbage. I Placed a good sized Christmas order 12/9, shipping is supposed to be next business day. After 8 days I tried calling, phone keeps hanging up on me. Sent an email communication, no answer. Over the next 2 days I sent two more email requests and called only to get someone in “customer service” who sounded like she was talking on her cell phone in her car with the radio on. She only said she will look into it and call me back. Guess what, no call back. Shipping cut off for Christmas is the 20th which is now that day. I try calling AGAIN only to get disconnected multiple times when I press 4 for customer service. Suddenly I get an email 12/21 that my order has been cancelled because all my items are out of stock??? I will never buy from them again. I was a loyal customer for a very long time but I’ll be sure to tell everyone how horrible and non existent their customer service is and how sad it is that a great company has been tossed down the drain by the new owners.
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Popcornopolis is your place for the best gourmet popcorn. We offer a large variety of flavored popcorn and popcorn gift baskets for every occasion.
