Posting as Nick Otmazgin. I’m helping my close friend Yaniv (the purchaser) — we’re long-time statue/figure collectors (Sideshow / Premium Format, Marvel/DC, etc.) and regularly buy from Sideshow, Amazon, eBay, and stores like SpecFictionShop without issues.Yaniv placed an international order to Israel on 5 Jan 2026 for a high-value collectible (Sideshow Premium Format). The checkout experience was chaotic:PayPal was attempted first, appeared approved, and then later reversed/refunded/voided, without a clear explanation.That effectively forced paying by credit card to complete the purchase.After purchase, the website also showed checkout problems again (at times no shipping/payment options appear for Israel when trying to place additional orders).Most concerning: as of 12 Jan 2026, after multiple follow-ups, there has been no response, no ticket/reference number, and no clear status/ETA/tracking. Silence after taking payment is not acceptable.At this point we’re asking for either:full transparency (clear written status + allocation/ETA + tracking when shipped), orimmediate cancellation and a full refund.I’ll update this review if Popcultcha resolves this promptly and professionally.
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Popcultcha Supastore is Geelong's biggest store full of the latest and greatest cool gear in Music, Video Games, TV and Movie. Check out our online store at www.popcultcha.com
