My local establishment has a great atmosphere, and the staff are nothing short of excellent, always assisting with smiles. However, my main concern lies with the management. I've heard numerous complaints about the managers treating the staff poorly, especially considering many are young and balancing college. It’s disheartening to see them being yelled at after being overloaded with tasks they weren't trained for. This treatment affects their morale, and more employees are looking to leave. For the location to thrive, a change in management is essential, as they are negatively impacting the work environment.
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