I’m really bummed to leave a bad review because I actually love the clothing from Poppilush — the quality feels great and the suit I ordered was beautiful. Unfortunately, their customer service has been extremely disappointing.I placed an order for a full suit (pants, blazer, and shapewear bodysuit) about three weeks before I needed it, using standard shipping. The blazer and bodysuit arrived after two weeks, but the pants were missing from the order. I emailed customer service twice and called their office three times — never got a response.Out of desperation, I ordered another set of pants and a blazer in the next size up and paid for expedited shipping so I’d have something in time. I even emailed again asking if they could at least cover the shipping cost, but still no reply.Now I’ve been trying to get a return label under their “30-day free returns and exchanges” policy, and it’s been over a week with zero response or a return label. At this point, I’m worried I’ll lose over $200 on unused items simply because the company won’t honor their own policy.I really wanted to love this brand — the clothing itself is great — but I can’t trust a company with such poor communication and lack of customer service. Be wary before ordering!
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Popilush is an empowering, inviting, and fashion-forward shapewear line for women. Our mission is to highlight what women of all shapes and sizes love about their bodies. Our high-quality shapewear comes in a diverse range of sizes and is exceptionally affordable for the high level of quality. Our main categories include Shapewear, Bodysuit, Loungewear, Leggings, Bras & Panties.See more
