I ordered some funko from them and been trying to get in contact with them for around 3 days. I opened a messaging group with them, someone replied once but never again. But today Shaun C (from the message team) messaged me, unlike the others he kept the conversation going. He explained to me my issue, told me how he’s going to help. And he put my message through. It’s my first time ordering from them and they sent the product out asap which is great. So, once again Shaun C was great help and had a better performance than the other workers.
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