Took money for an order on 4th June with delivery estimated within the week. Over 2 weeks later it's still "processing" and the company are being useless. They won't let me change the delivery address, claiming they can't do this after the order has been processed - but in the same message state it is processing, not processed. They also avoid answering my question about when the items will dispatch. Won't buy from here again, and will request money back via my bank if they won't sort things out in a timely fashion.Update 20/6/20: provided my details. Still processing. Now claiming it's a print on demand item and takes longer - nowhere on the item description does it say that.Update 21/6/22: gave me £15 credit to my account which is totally pointless as I'm never buying from them again. Still no dispatch date. Completely avoiding giving me one despite me asking every message.Update 22/6/22: they are claiming they will refund me in "3-5 days". I have also reported them to trading standards for not being clear as to the print on demand nature of the items, and breaching their own terms and conditions by taking payment before dispatching rather than at point of dispatch. DO NOT USE THIS COMPANY, YOU WON'T RECEIVE YOUR ITEMS!
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