I have never known such a corrupt company in all of my life!I have never bothered to write a review in my life but this is single handedly the worst company I have ever dealt with. I am actually unsure whether this company is legit or a scam based on the varying reviews. I had several orders on the go - some from late 2020. However, many POPS! were nearly 2 years delayed with no updates given. Therefore, I attempted to cancel 4 separate orders in February 2022. I was told that the cancellation process wasn't working and this will be "raised with the finance team" (a phrase used on several occasions over the upcoming months). I have been reassured on SIX!! separate occasions that my refund has been processed and I should receive my money in 3-5 working days. Here we are now, nearly 4 months later and I have not received all of my money back. I have honestly never known anything like it and am sick of receiving the same generic response "I have raised this to the finance team to look into this further for you." every time I query where my money is! Appalling that it has taken nearly 4 months to receive a refund, especially when the reason for me cancelling my orders is because they were over 1 year delayed. Next step will be to contact the citizens advice bureau for advice on how I can escalate this further.Honestly, avoid this company at all costs. It is really not worth the time and hassle.
Claim your business profile now and gain access to all features and respond to customer reviews.
