I pre-ordered two Paka Paka items in July 2021. I still have not received them. Upon contacting the company, I was sent this generic reply twice:“The dispatch of pre-ordered Pops works on a first-come, first-serve basis, meaning some customers might not get their Pops on the estimated dispatch date, due to stock unavailability simply because other customers pre-ordered before them.”Don’t take pre-orders for stock you know you might not have! This is why companies usually limit pre-order numbers! I was also never contacted about delays, which is terrible customer service. Going now to chance my luck on eBay sellers who actually have stock of these items that were released months ago.
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