I made a subscription at pop in a box for a monthly funko pop. At first I was very enthusiastic, you could give your preferences and it wasn't that expensive. A week went by and the status said 'pending', so I contacted them to ask about the time it was taking. They told me they didn't have my card info. I looked at the 'my cards' page and my functional card was right there, next to that I received a notification of a succesful verification at the day I started the subscription. I told them this and they responded in a way that had nothing to do with my message about the card working, they told me the funko pop they wanted to send wasn't in stock and to my surprise it was a funko pop that was on my 'I don't want' list. I contacted them about this and they would cancel this one and send another. Weeks went by, almost every week I seeked contact about my funko pop not being send yet and every single time the same answer: it is not in stock right now. Last week I contacted them again and they told me my funko pop wasn't in stock, the funko pop they said they would cancel! I was already pretty frustrated and gave them an ultimatum: send me a funko pop that is in stock or cancel my subscription because I have been waiting for a very long time. Again a response that had nothing to do with my message: you're funko pop is not in stock right now, I hope we resolved your query with this information. Almost as if there aren't real people responding but bots. I said I wanted to cancel my subscription and luckily they did. I have never ever been treated this badly by a company and I am extremely disappointed.
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