I pre ordered 2 figures that were due for release the following month. I never received them, or any communication that the release was delayed. After 6 months I contacted them and they said it was delayed. I waited 9 months total, at which point I had to move house. Customer service told me I couldn't change the address they would deliver to and my only option was to cancel my order. These figures were all sold out so after 9 months of waiting I had to cancel and won't get the figures at all.
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