My friend and I ordered a box set online. When I opened one of the boxes, I found that an accessory was missing. We contacted customer support, and they offered us a $3 voucher for our next purchase. It's frustrating that the missing accessory wasn't our fault, and I was hoping for either a replacement (I was willing to send back the item with the missing accessory) or a full refund, not just $3. This experience has left me very disappointed with the service. Such a letdown! I've made many purchases from this seller, but this is how they choose to treat their customers.
Claim your business profile now and gain access to all features and respond to customer reviews.
