I ordered a set of figures for my sister's birthday, only to find that when it arrived, it was damaged. It looked like someone had already opened the boxes. When she opened them, she found duplicates instead of the expected variety. It felt like they sent out the damaged items and kept the good ones for themselves. I tried to make a formal complaint but received no response for almost two weeks. This was an absolute disappointment, and I want to warn others: DO NOT SHOP ONLINE. I've sadly become an example of being scammed.
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