Customer service is great. As for the long shipping times- it is VERY CLEARLY STATED that if shipping internationally it takes much longer, and that is out of their control. US Customs specifically are very strict and slow. I'm in no rush to receive the candy- but I am super excited to try it :D they most certainly do respond to emails, and I was given some pretty great recommendations as well! It's a small family business so it just takes a bit to get through the mass of emails they get- even then I got a response within a day, and the second time within a week. They're very on top of it and friendly. Anyways, can't wait to try! :)
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