poppin-candy.com

4.6
4.6 Based on 21 reviews

The world’s fastest growing online candy, drinks & snacks store! As seen on TikTok, Instagram, Youtube & more!...

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Average Rating

4.6

/
5

21 Reviews

5 Star
91%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
9%

All Reviews

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Casey Prysiazhniuk
Customer service is great. As for the long shipping times- it is VERY CLEARLY STATED that if shippin

Customer service is great. As for the long shipping times- it is VERY CLEARLY STATED that if shipping internationally it takes much longer, and that is out of their control. US Customs specifically are very strict and slow. I'm in no rush to receive the candy- but I am super excited to try it :D they most certainly do respond to emails, and I was given some pretty great recommendations as well! It's a small family business so it just takes a bit to get through the mass of emails they get- even then I got a response within a day, and the second time within a week. They're very on top of it and friendly. Anyways, can't wait to try! :)

5
Date of experience: Feb 24, 2026
Cynthia Butler
Fantastic Customer Support Experience!

I have made three purchases from a seller. I had just one non-urgent inquiry about whether my order might arrive by Christmas, as I am in the US, and received a response within 24 hours. The representative was incredibly helpful, informative, and friendly. It was delightful to get a reply from a real person who could directly and swiftly address my question! I'm very pleased! Kudos to the support team for the outstanding service!

5
Date of experience: Dec 11, 2025
miriam112
Fast & Informative! 🍬

I have made three purchases from a seller. I had one non-urgent inquiry about whether my order might arrive by Christmas, as I am in the US, and received a response within 24 hours. The representative was very helpful, informative, and friendly. It was fantastic to hear back from a real person who could quickly address my question! I'm thrilled! A special thanks to the support team for their excellent service!

5
Date of experience: Dec 11, 2025
Wilfried
Mystery Mix Disappointment

Don't assume, as I did, that a mystery mix means a bag of randomly chosen sweets. What you actually receive is a pre-mixed bag. So, your mystery mix could be anything from a specific flavor, like mine, which was the least appealing option. I wouldn't mind if it was decent quality, but it isn't. It's the cheap variety found in candy mixes. Since returns aren't allowed, I'll have to gift this mix away. The website should clearly explain what the mystery mix entails, but it doesn't. I feel misled and am quite unhappy. This will be my last order with the seller.

1
Date of experience: Dec 04, 2025
Chris Lind
Quick Shipping and Fantastic Support

5
Date of experience: Nov 28, 2025
Incredibly Helpful and Kind

They are incredibly helpful and kind! I've ordered several times, and the candy is always fresh and flavorful. Whenever I've had an issue, it was due to my own mistake, and they've been very supportive each time, especially a representative who helped me recently. Fantastic staff and amazing products! 👏👏👏

5
Date of experience: Nov 26, 2025
XxBlackSadxX87
Excellent Customer Service

The best sweets and wonderful customer service.

5
Date of experience: Nov 25, 2025
Velma
Outstanding Customer Support

Great customer service! A representative was very helpful regarding the best-by date for one of the products I ordered, even offering a refund or voucher for the mix-up. They consistently provide the best candy and the friendliest service!

5
Date of experience: Nov 20, 2025
Conrad Fisher
First Order, Not the Last!

It was our first time ordering. I appreciate that they had a milk-free option for candy and set up the platter perfectly for my 16-year-old. The other platter and bowl of chocolates were also great, which we placed in cold storage. The mystery boxes were fantastic, filled with items we rarely see in the US!

5
Date of experience: Nov 18, 2025
Pepper Long
Excited to Order Soon!

I haven't had the chance to place an order yet, but I plan to. I absolutely love the videos and the variety of candy options! I'm eager to order soon! The assistance I received for my inquiry was answered quickly, which is fantastic. Keep up the great work!

5
Date of experience: Nov 17, 2025

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