Review Time
Sadly this moisturiser product doesn't seem to be available anywhere. Ive never bought from the business directly, and think all negative reviews here regard direct shipping. Sad because its the best moisturiser I've ever had!!
I wish I’d looked on here before ordering from Poppy Austin. I placed an order 2 weeks ago for £56, I’ve heard nothing, I’ve sent two emails and no response. I’ll have to contact the bank and try to get my money back. Don’t order anything directly from this company!
Stick with Amazon & you'll have a good experience. They reached out offering a free gift after I bought the mascara on Amazon. Got the vitamin C oil. I have a severe gluten & corn allergy. This has been the only company I trust. Also, I just bought the vitamin C oil from Amazon. That is now a staple. I make my own rose water toner, then put the vitamin C oil on, then mascara if I'm going somewhere. I keep my makeup minimal.
Poppy Austen, which I had used for years, changed their packaging to a cheap (crookedly applied) sticker on the bottle rather than printing on the bottle. Looks cheap and nasty, and causes me to wonder about the actual quality of the cream. Changed to another retinol product.
I have been using Poppy Austin Eye Cream for years via Amazon, buying x3 once a year at the end of November. Just used the last of my final 2021 order (April 23), went to use the first of the new set and it is like water. Tried the other 2 and they are the same. Never happened before but past the return date. The cream comes out like liquid... not cream... so thin just like water. Hopeless..
ordered my eyelash serum on Amazon and received 1 week ago. I dont think there is anything in the tube as it is completely dry??? I purchased it because it was made in Canada, but feel totally ripped off. Complete waste of money.
I suffer from severe anxiety and stress and one of the side effects of this is that my hair often falls out - specifically my eyelashes. I've tried several different eyelash serums over three years and without a doubt Poppy Austin's is the best. I have experienced no stinging or irritation as your product is gentle on my skin; unlike some other eyelash serums I have used. I've noticed that my eyelashes are definitely stronger than they were previously and I've definitely had less eyelashes falling out since I started using your product. I'm so grateful to you for this as I get very self conscious about my appearance and so your product has really helped boost my self confidence because now I not only HAVE eyelashes...but they're strong and healthy!I am someone who cares deeply about the planet and I appreciate you taking the time to make wooden, refillable housings for your serum as this leads to less plastic I have to throw in the bin.Overall I'm stunned by your product and I will keep buying and recommending to my colleagues and friends.
Have been using Poppy Austin products , purchased on amazon , for years . This time I decided to order retinol cream direct from the company on 7 April . By 19 April I had not received product so emailed asking what is going on . No response . Emailed again on 21 April , again no response . So , today I had to write saying I will involve Trading Standards . Really disgraceful wat to treat customers
Same as others, bought direct from the website 10 days ago as the retinol moisturiser is no longer available on Amazon, items still not dispatched. Have emailed, called, left messages and completed a web form, but no response. £60 down the drain, wish I’d paid by PayPal, or better still checked here first!
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Our elegant and unique range of anti-aging skincare products are made by hand in small batches. All products are 100% pure, organic, natural and cruelty free. For a youthful looking you.
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