Awful service - stock never matches what they say on the website and their 'Customer Service' is terrible. Dismissive and make no efforts to try resolve issues. They left me with an en-suite with a few tiles missing and just said they couldn't help after 'dropping the pallet' when loading it for delivery. 2nd time they've had 'issues' with this tile so probably just never had it in stock and leave it until the last minute to make up an excuse.Also don't publish anything less that 3 stars on the reviews on their website...wish I'd come here before placing orders with them!!This isn't just disinterested employees either, had 'communications' with one of the founders who is 'obsessed with epic customer service' who required endless chasing and never followed through on his promises of refunds for damages.
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We're on a mission to make finding your perfect tiles easy and inspiring.
Like you, we're passionate about our homes. But we know that sometimes, finding the right products can be easier said than done. And that's where we come in.
With our curated designs, completely free sample service and friendly advice, we've reimagined tile shopping.
As a family business, we’re pretty obsessed with epic customer service. With thousands of five-star reviews, we must be doing something right.
And when it comes to trends and technical know, we've got you covered - so you can tackle your latest tiling project with confidence!
There’s plenty to explore and with inspiration at every turn we’ve made it super easy to find the one.
We believe that great things come in threes - so that's why we focus on beautiful designs, unbeatable quality and fair pricing.
By working directly with our suppliers - some of the largest factories in Europe and some of the smallest - we’re able to offer premium quality tiles for less than the high street.
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