I recently brought my Porsche into the Leeds branch and, while the initial service seemed fine, my experience quickly deteriorated. I was offered a courtesy car—a very small Audi—despite requesting something more comparable in size to my Porsche 4x4, which I assumed would be covered under my warranty.When I raised this concern, the staff member assisting me (Amari) became noticeably dismissive and unprofessional, appearing frustrated and looking to colleagues as if I was causing a problem. When I called out this behavior, I noticed a manager observing and laughing, which made the situation even more uncomfortable.I want to acknowledge that the male staff were polite and helpful throughout the visit. However, the overall experience left me feeling disappointed and uncomfortable. Porsche has always been synonymous with professionalism, but this visit fell far short of that standard.Unfortunately, this experience has put me off returning to the Leeds branch. I hope Porsche takes note and ensures all staff uphold the high standards the brand is known for.
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Our state-of-the-art facility offers you the world of Porsche under one roof.
The Centre includes an impressive 30-car showroom, parking for up to 175 cars and an 18-bay service workshop. In addition to this, customers can now benefit from a Direct Dialogue bay where cars can be assessed and any necessary work highlighted and explained to you before it commences.
Porsche Centre Leeds is committed to making your dream car a reality. Our experienced team are on hand to guide you through the whole purchase and provide you with all the information to make an informed decision. We also offer tailored finance packages and our team of buyers are on hand to offer the best price for your part exchange.
We offer bespoke services such as personalised videos, vehicle delivery, and can arrange to collect you from local transport links such as Leeds train station or Leeds Bradford International Airport.See more
