Ordered the crybaby perfume as a preorder on the 4th of August. The expected shipping time was later September. They then delayed the shipping time to October. Then people in the US all got their perfumes immediately without any proper tracking. Now in the UK we are STILL waiting on our perfumes and in that time they've already restocked the perfumes!?. Then I emailed them on the 17th and got a copy and paste email about customs same as everyone else. I emailed again on the 28th and got the SAME copy and paste email as before about customs. I asked for a tracking number and was dismissed as all I want is some sorta communication or clarity that my order is being taken care of. The customer quality is SHOCKING. This company does not actually care for their customers. I doubt I will be buying from this company again any time soon as they lack proper communication and don't seem to care that people have been waiting 3 months for a £200 perfume.
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