I had a dreadful experience with the service. They damaged my furniture and even the walls of my home, and after 7 days, there has been no resolution. I've contacted them multiple times daily, but they just pass the responsibility back and forth. Once they receive your payment, they seem to ignore any accountability. They charge excessively yet provide inadequate service, and even after paying for extra packing, there was no proper protection. They falsely claim zero damage, but they caused significant issues. Overall, they lack responsibility, provide extremely poor service, and leave you feeling helpless. I strongly recommend avoiding this service if you value your belongings.
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Porter is a modern day, digital travel agent, capable of providing personalised hotel recommendations, faster, that make you feel
like never Googling a hotel again.
Booking travel is difficult!
The travel industry is obsessed with quantity. That means when you’re searching for somewhere to stay, you’ll get overwhelmed with thousands of results. This results in 43% of Brits spending more time planning a holiday, than their time away.
That's where we come in. At Porter we provide a hyper-personalised travel experience, helping you discover great places to stay in minutes. See more
