I had an awful experience with the service. They damaged my furniture and even the walls of my home, and it has been 7 days with no resolution from them. I've called multiple times each day, but they just keep shifting the responsibility — the service tells me to reach out to their partner, and the partner tells me to contact them back. It's just a blame game. Once they have your payment, they seem to forget about their responsibilities. They charge a lot but provide subpar service. Even after paying extra for better packing, they didn’t offer proper protection. They also falsely claim there’s no damage, while in reality, they caused significant issues. In summary, they take no accountability, provide very poor service, and leave you feeling helpless after the job is completed. I strongly recommend avoiding this service if you value your belongings.
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Porter is a modern day, digital travel agent, capable of providing personalised hotel recommendations, faster, that make you feel
like never Googling a hotel again.
Booking travel is difficult!
The travel industry is obsessed with quantity. That means when you’re searching for somewhere to stay, you’ll get overwhelmed with thousands of results. This results in 43% of Brits spending more time planning a holiday, than their time away.
That's where we come in. At Porter we provide a hyper-personalised travel experience, helping you discover great places to stay in minutes. See more
