The quality has significantly declined and the social media team is unsettling. The company uses a specific marketing tactic known as FOMO, or fear of missing out. They create artificial shortages and limited releases to entice mainly older customers to rush to purchase. Recently, they had a 'retail only' release of certain bags, which seemed designed to benefit local resellers who can then sell them online at higher prices. When someone on their insiders page inquired about this, I shared my honest opinion. However, the social media manager, who communicates in a very peculiar manner, deleted my comment, claiming it contained 'unkind language,' even though it was simply the truth. It’s disappointing to see the company obscuring such practices that have been common in business for years. I feel frustrated that the representative chose to alienate the very customers the company relies on. I look forward to distancing myself from the company’s financials this year, especially since I spent far too much in 2025. Now, my goal is to encourage others to shop elsewhere, all because the representative couldn’t handle a small dose of reality. Such is life.
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Portland Leather Goods - Tote bags, leather journals, passport covers, and other leather goods handmade in Portland, Oregon. Highest quality top-grain leather
