I returned this purse after two weeks of use because the brad on the shoulder strap came off rendering it broken and unusable. They promptly replaced this bag but with an inferior one. When I questioned them and complained about the poor structural quality of it, their snarky response was “looks like you got a very slouchy one“ and if I didn’t like it to return it. I went to return it and found out the cost of returning the bag was close to 20% of the total cost of the bag. This is such a punitive return policy for a poor quality product that I will never buy from them again.
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Portland Leather Goods - Tote bags, leather journals, passport covers, and other leather goods handmade in Portland, Oregon. Highest quality top-grain leather
