Customer service does not get back to you in the timeline indicated on their website. I called and no answer. All of the reviews about poor customer service is correct. Do not buy an extender because it is not made correctly. It should have a buckle on both sides instead of a clip on one side and a buckle on the other. I could not use the extender at all. I like their leather products, but disappointed about their customer service and not getting back to me.
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Portland Leather Goods - Tote bags, leather journals, passport covers, and other leather goods handmade in Portland, Oregon. Highest quality top-grain leather
