Had a first painting done which was lovely so started the process for another. It was for a very special occasion so I left well over 2 months to get it produced. We got so far in the process but then nothing. As time ticked on and no one was responding, I tried calling the number on the website which went through to a Care Home advice line! Eventually got a response but was told it wouldn’t be ready in time. No apologies, no explanation, no discount for the painful service. Customer service could’ve rectified this but there was nothing.Such a shame because it could’ve been a great gift but turned out to be a total waste of time and a frustrating nightmare. Must be artist dependant on what experience you get.
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A truly unique gift idea - 100% hand made in different mediums of your choice: oil, charcoal, pencil, pastel or watercolor.
