I ordered a cable directly from Portronics’ official website, expecting quality — but what I received was a completely defective, FAKE-like product.The cable is missing 1 PIN (only 7 instead of 8), which causes my iPhone to show a “Liquid Detected” warning and it doesn’t charge at all. This is a clear manufacturing defect.I shared a video proof with their team not once but TWICE — and after that, their customer support team went completely silent. No refund. No pickup. No solution.It’s shocking that a company like Portronics is delivering faulty products and ignoring customers after taking their money. Is this how a reputed brand behaves?I’m now preparing to:• File an official consumer court complaint under the Consumer Protection Act• Report this incident to the Department of Consumer Affairs• Post this experience across public platforms and social media to warn other buyersIf Portronics thinks it can sell defective products and then run away from accountability — I will make sure this scam is exposed.Shame on Portronics. Avoid buying directly from their website.
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