The service team came to our home while we were at work to install a smart water meter, which we did not request. They turned off our water without informing us. When I returned home, there was no water because they had forgotten to turn it back on and had tightened it too much for regular tools to fix. I contacted the support team, who promised someone would arrive within two hours. Four hours later, we were still without water, despite multiple calls assuring us of a quick arrival.
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Portsmouth Water is the utility company responsible for water supply and distribution in the City of Portsmouth, part of East Hampshire and part of West Sussex.
