I am extremely disappointed with the customer service provided by Portsmouth Water My recent experiences have been frustrating, to say the least.The main issue is the excessively long waiting times on the phone. Every time I call, I am placed on hold for at least 20 minutes before I can speak to a representative. This is incredibly inconvenient and indicates either a severe lack of staffing or an inefficient call management system.Moreover, when I finally got to speak to a representative, they cut me off half way through the call so i had to ring again and wait for another 20 minutes to try to pay my water bill.A-54A8B0C3
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Portsmouth Water is the utility company responsible for water supply and distribution in the City of Portsmouth, part of East Hampshire and part of West Sussex.
