Review Time
I had a wonderful time visiting Sao Miguel this past month. Definitely one of my new favorite travel destinations :). I want to give a big thank you to all the staff at Portugal Online for making the process incredibly simple and straight forward and being very friendly overall.
I have been to 23 countries, some organized by others, some organized by me… This was by far, the worst trip I took, all due to disorganization and lack of communication from Azores online. We were not picked up when we should have been; the itinerary we received (after I followed up multiple times) didn’t match what was posted online; we didn’t have the guides we were supposed to have… It was a mess. Once you book with them, they check out and take no accountability. We ended up having to pay extra for services that should have been included, again all due to poor organization and lack of communication between the online company and the local independent guides. Extremely stressful vacation!!
The trip planning has been completed and appears to be as advertised. While sometimes slow to respond, Eunice has taken care of everything including my special requests. While I have not yet done the trip I feel confident it has been well organized.
People there so good I had to much drink at times I don’t know how they put up with me police do a lot walking so feel safe shops do having amazing stuff so much to do for adventure aswell I miss there after one day I feel bad n love with everything money it can cost
Making travel arrangements with Portugalonline.com is a very seamless experience. In my case I had already decided to visit Portugal and with their help I was able to refine the destinations, duration and selection of hotels and activities. Everything worked out perfect and it was a great experience.
I have never used a service of this kind before. Eunice kept me well informed as she set up our itinerary and acted quickly when we were informed of a change in our flight schedule. She was quick to respond to our concerns, courteous and thorough.
The travel consultant, Catarina Costa, was simply marvelous. She responded to all my questions professionally and promptly and helped me make the payment on time. The tour "10 Nights Portugal in Depth" is also exactly what we want. Since it only begins this week on May 25, I cannot yet comment on our experiences.
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Please note: You will see references in our reviews to Portugal.com. We no longer own Portugal.com having transferrred our site to portugalonline.com. Our address is now www.Portugalonline.com. Same great people, same great product and same great will to make your trip to Portugal a fabulous one.We have been successfully helping travelers to discover Portugal, Azores and Madeira via the Internet since 1996, and via regular travel services for almost 30 years. Our travel experts are second to none in their ability to delight our customers with excellent travel and e-commerce services. Portugal Online and partners specialize in travel to Portuguese speaking destinations including Portugal, Madeira and the Azores Islands. ...See more
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