This site has been giving me the run-around, outright lying and manipulating/changing the details in my Request For Withdrawal in this Daily Nightmare.I won just $200 from this site after depositing at least $2000 over the course of a year and requested my Withdrawal on March 22, 2024.After waiting 10 BUSINESS days for Withdrawal Approval I was told it would take 10 MORE BUSINESS Days to get my money. That's 20 BUSINESS days (MORE THAN A MONTH) AND THEY STILL HAVE NOT DELIVERED AS OF April 26, 2024 AFTER 8+ BUSINESS DAYS OF DAILY ESCALATIONS.It is even more insidious than than I imagined. After my first escalation I was told to come back in 48 BUSINESS hours because the financial team has that long to provide a response. After 48 hours I returned and was told that there hasn't been a response. So the CSR escalated things again. What I was never told is that every time the request is escalated it resets the total amount of time the financial team has to respond so every 48 hours I was told that they had another 48 hours to respond in a never ending cycle as each escalation continued with absolutely zero responsibility for the financial team to respond at any time for any reason since it simply reset as they did not respond. The CSR finally admitted that there was nothing holding the financial team to respond in the 48 hours that she initially said that they were required to respond in, that there was no way for me to speak to a financial person and there was no way for the CSR to get any update from the financial team either until they deigned to respond and that I will receive my money "soon", LOL.What's even more infuriating is that during this entire time I'm getting snail mail from their marketing people indicating how great their customer service is and testimonials of all these people who won and magically were paid on time. Perhaps they should invest less in marketing and more on getting their customers paid.THIS SITE SHOULD BE AVOIDED AT ALL COSTS, NEVER GIVE ANY PENNY OF YOURS TO THEM, IGNORE ALL THE MARKETING THAT THEY SEND, AND SIMPLY CLOSE THE WEB PAGE AND DELETE ALL THEIR LYING EMAILS AND CONTINUE ON WITH YOUR LIFE TO A REAL CASINO THAT ISN'T A TOTAL SCAM WITH NO ACCOUNTABILITY.Edit: This email response is EXACTLY what I mean when I talk about what a CRIMINAL site this is. I again asked where my money is on Apr 29 and this is the DISGUSTING, LYING response I received..."Hello Jimmy,I hope you are doing well, thanks for holding, according to our system, your withdrawal of $200 has an escalation done on 4/29/2024 7:33:33 PM, in that case, it should take 48 business hours to be paid. "EVER GOD DAMN 2 DAYS THEY ESCALATE IT, WITHOUT MY CONSENT, JUST SO THEY CAN TELL ME TO RETURN IN 2 DAYS. IN 2 DAYS WHEN I RETURN THEY ESCALATE IT AND TELL ME IT WILL BE PAID IN 2 DAYS AND WHEN IT'S NOT THEY ESCALATE IT AGAIN AND TELL ME IT WILL BE PAID IN 2 DAYS. IS THERE NO WAY TO REPORT THIS TO SOMEONE TO GET THIS SITE SHUTDOWN PERMANENTLY?Edit 2:Unsurprisingly my money was NOT paid in 48 hours as stated by the CSR. That was quite expected given the onslaught of Lies told by this "Casino" from the start. Now I've been told that, "Please understand that the vendor that processes Bitcoin is having major delays at the moment, that is why we are recommending to add banking details to your account, since wires are moving more than bitcoin payments. "If this is the case then they have knowingly been lying and misleading me ON PURPOSE this ENTIRE time when stating over and over that I would be paid on 48 hours every 2 freaking days even though they knew of MAJOR delays in BitCoin payments. It's hilarious that their marketing emails that CONTINUE to be sent out SPECIFICALLY mention that BitCoin is the currency of choice of I wish to be paid QUICKLY. lol.I'm sure this is just another tactic they are using to delay payment by needing "additional time to process since the method of payment has changed" or a reason to DESTROY the withdrawal with unheard of new and creative fees OR simply new lies from them to mask their intent to never pay out. It is now May 2nd and I initially requested withdrawl on March 22. I fully expect never to be paid by this SCAM, FAKE, LYING excuse for a casino and am strictly using this review as a way to cleanse the anger that overcomes me every time I interact with these people.Edit 3:I provided the site 2 different bank account Routing and Account Numbers and, who wudda thunk it, NEITHER bank is acceptable for them to send my money to. They seriously wanted me to provide a third bank account that they could wire to without providing me a list of banks that would be acceptable. I guess they want me to open up a series of bank accounts throughout the country randomly in the hopes that one of them may be the magic one that they were able to wire money to. I'm now done with this completely.
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