I ordered an item for my kids for Christmas after they expressed interest in it. Today, I checked the delivery status and saw that it was marked as undeliverable because they claimed I wasn't home at 2:07 PM. I was actually waiting for my kids on the sofa, and I would have heard the doorbell if they had come. I could accept a delay if I had been informed, but outright lying about not being home is frustrating. Now my kids are upset, and we have no idea where our package is. I've tried reaching out to the support team for assistance, but I've received no help. If I could give zero stars, I would, as they took my money for delivery without fulfilling the order. It's really disappointing that the staff seems unwilling to do their job.
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Akcinė bendrovė Lietuvos paštas – plačiausią pašto paslaugų teikimo vietų tinklą turinti bendrovė Lietuvoje. www.post.lt