The package arrived on schedule, but I was incorrectly billed 300 SEK in import fees for a shipment that had already paid VAT via the appropriate system. The support team has declined to issue a refund, even after I submitted all necessary documentation. It feels like the service has charged import fees twice for the same item and retained all the funds... A frustrating experience, as this situation could have been easily prevented if the representative had been more diligent in their duties.
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Logistiikka- ja kuljetuspalvelut yrityksille - PostNord.
