The overall experience was quite frustrating. I simply wanted to send a Christmas card and purchase a gift card simultaneously. Unfortunately, self-service wasn’t an option for the gift card. The queue was incredibly long, and only one staff member was available until another returned from lunch, taking his time with each customer. Eventually, I gave up and used self-service to buy a stamp. I then inquired downstairs if I could purchase a gift card there but was directed back to the postal service. So, I decided to look elsewhere for the gift card. At least I managed to get my stamp, but I had hoped to send the gift card at the same time. It’s disappointing that there aren’t more staff during peak times.
Claim your business profile now and gain access to all features and respond to customer reviews.
Across the UK, you can find us in thousands of corner shops, newsagents and even pubs and bakeries. We make life easier for millions of people by providing over 170 products and services as diverse and important as:
Mails and parcels: Sending letters or returning parcels is as important ever for countless customers and businesses, particularly with the rapid rise of online shopping.
Cash and banking: Through our Banking Framework agreement, customers of major banks and building societies can use Post Office to withdraw cash, deposit cash and cheques, and obtain balances – making us an essential alternative to high street banks.
Bill Payments: We provide bill payment services across all Post Office branches and Payzone outlets – covering everything from utilities through to transport and ticketing.
Travel Money: We offer a variety of Travel Money from travel insurance and travel money to our customers, both online and in person. Customers can obtain foreign currency in over 30 popular types.
Government services, including accessing Universal Credit: We have a long history of successfully serving as a key touch-point between the public and Government for a range of services, from accessing social benefits to renewing passports.
See more
