I bought a large bottle of laundry detergent and when I got to the front of the line to pay, I wished the cashier a “happy new year.” He responded with a grunt and pointed me to the bags I had asked for. During the transaction, I asked him for a smile, but he rudely replied “no.” None of the staff acknowledged or smiled at any customers; their behavior was quite unpleasant. Where is the staff training? Do you not care? I will never return to this location again; I would prefer to shop next door where the customers are always welcomed.
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Everything for £1 was the idea of our founders in 1990 and we're still true to that great vision today, only at Poundland.