First, they had a dumpster delivered. The dumpster company drove on my lawn creating a ditch 13" deep. They refused to come out and fill it in. Power said the dumpster company is a separate company and there was nothing they could do.Second, the workers were throwing the old roof shingles off the roof into the dumpster. They cracked part of my siding in the process. The inspector said that this damage was listed as prior damage. I showed him where the prior damage was and explain how this was not the same damage. He refused to do anything about it.Third and definitely most infuriating, the day after the inspector who closed out the project left, the siding at the top nearest the soffit all along the front of the house started falling off. I promptly contacted the project team at Power HRG and they had someone come out and fix the siding a few days later. Then it happened again. This time I couldn't get in touch with anyone for weeks. Finally, I was able to reach someone after a month or so and they sent someone out to fix the siding again. THEN, it happened again, and this time I couldn't get in touch with anyone for months. In July of 2024, they responded to one of my emails, but didn't send anyone out. I tried to learn how to fix it myself, but the siding just keeps falling down. Now in September of 2025, I'm trying to reach out again and they're telling me that they don't have any openings until 2026.That's not all either. In short, there are chipped shingles here and there on the roof, there are hundreds upon hundreds of nails all over my yard around the house and in the gutters, the gutters are NOT graded correctly causing plants to grow out of them in the spring, AND they convinced me to go with these 6" K style gutters, saying that they are better and don't need gutter guards since they're so large. Unfortunately, that's a total lie and now it'll cost the other arm and leg to get some type of guard installed so I don't have to clean them twice each year.This company is all about making money by overselling, saving money by cutting corners, providing horrible customer service, and ultimately screwing over their customers.All this company needed to do to be successful is take responsibility for the damages they caused and respond to my calls and emails.
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