I’ve been with Powershop for many years. They have recently transferred me to a new software platform. I recently tried to contact them with a query, email and phone, and have found a “black hole”. Live chat is also useless as it can’t handle customers on the new platform.I can’t stand companies who are happy to take your money but can’t be arsed with you when you have a even a simple query. I’ll definitely be leaving this company asap. Only hope I get my money back on my prepayments!
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