We got a 2nd property. Our current power company is closing up and not taking on any new property sign ups. So I went to these guys and transferred both properties over. They said everything was fine over the phone. Next, the power at the 2nd property was shut off which sent me into panic mode as it's the office space. I found a hidden email in my junk folder from them saying that they declined my application due to a bad credit check! Which was impossible! I tried to contact them and all they said was contact the credit team. No way am I begging to be their customer. Went to Genesis energy who said my credit was perfect! They got my power back on the same day.
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