Absolutely shocking customer service. I purchased a Clarke bottle jack on 08/12/2025 which was delivered a few days later, faulty. I reported the issue the next day as per their terms and conditions but was told the jack would have to be returned to Clarke for an inspection! I couldn't wait a month for a jack so purchased another locally. The jack was indeed deemed faulty by Clarke with Power Tools Direct insisting I take redelivery! After many arguements over email I finally got a refund today, the 28th January!
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We are a leading supplier of top branded tools to both business and private individuals. We pride ourselves on providing quality tools, at trade prices, directly to your door by express courier.
