I ordered a hoodie for my grandson for Christmas and was charged $80. Since then, I have heard nothing from them! I sent multiple emails to their support address and only received one response saying it would ship soon. I placed my order on December 11th, 2025, and have yet to receive anything. Despite my constant requests for updates or a refund, I have never heard back. This company has essentially taken $80 from me, which feels criminal. I can’t understand how they are still operating.
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