I had nearly £800 in debt with a credit card company. When it was transferred to a new agency, it dropped to about £400. I set up payment plans and made individual payments to settle it. There was a brief period where I couldn’t pay, and they handled it with great care. Today, I am free of this debt (even made an accidental overpayment). Thanks to the representative who assisted me with the refund.
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Each year millions of people fall behind on their bills for many reasons - things don’t go as planned, and then debt happens.
When a person is unable to pay back a loan, credit card or another account, their creditor may sell that debt to a company like ours.
If your account was sold to us, we’re here to help make repayment easier.
We’re changing the way debt repayment works by treating our customers with the fairness and respect they deserve.
PRA Group in the UK has over 20 years of experience and has helped more than 1 million customers resolve their debts
Debt happens. So can recovery.
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