Reasonable and responsive customer service, bad product quality, and they did not allow me to publish my review on their product as it did not "meet their standards". I was already wondering how it is possible that all three reviews gave these same broken boxes five stars. Now I understand that they are censoring the poor reviews. I ordered xxl mover boxes and other boxes. All four boxes arrived broken and the lids of all the boxes were missing. The material (plastic) used for the boxes is so weak that I would not dare to load anything heavier than clothes in them. And from the other boxes one box was missing. The only reason why I give two stars instead of one is that the customer service was understanding and responsive, and offered to refund the missing and broken products.
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