I ordered multiple packs of floorboards for over 600EUR and paid an additional 40EUR for delivery.Following the signature that was demanded first by the delivery agent in the street to justify delivery, the items have been left inside our courtyard -despite my repeated requests- in a way that is now blocking the entrance to two houses, which is not only extremely inconvenient, but is also creating a hazard in case there is a fire. I explained to the delivery agent that I am a woman who is alone at the moment, with construction workers coming in 2 days, so I am not able to move the heavy items. I requested multiple times that the items be placed elsewhere, at least in a way that is not blocking the entrance/exit to the houses, but the agent kept repeating "Not my problem!". When I told him I will place a complaint if he does not move the items, his response was "I don't care, not my problem!."I do not believe that it is unreasonable to expect that delivery agents do not leave heavy items in the way, deliberately blocking the entrance and exit to buildings; if Praxis is charging clients for delivery, it should go without saying that they do not send angry and aggressive agents who refuse the absolute minimum of cooperation, service-mindedness and polite communication.
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