Ordered soil to arrive the next day. They didn't transferred package to PostNL for long 4 days. It arrived too late when I already purchased it elsewhere as my plants can not wait forever. Informed them on time and demanded return, they advised me to refuse delivery on the spot but PostNL just left super heavy package in front of our doors so we were not able to refuse delivery at all. Praxis Customer service said I should just take it back to the nearest store which is a joke advice as 160l of soil is NOT easy to carry. In the end I asked them to correct Invoice they sent me, they refused to do so. DO NOT ORDER and have business with Praxis.
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