Unfortunately you cannot give 0 stars. I placed a EUR500 order online (for home delivery) on 19 January. I have emailed and called with their customer service every few weeks since placing the order and can neither get the material delivered nor get a refund. While the customer service people are friendly, the organization is such that they cannot provide any meaningful support. Each time I call, I am told they need to send an email to a colleague or to the shipping company (they do not have phone numbers for either) and that I should hear back in a few days. And if I don’t hear anything? I should call back (and the insanity continues).Save your money (and your mental health) - go to Bauhaus or Hornbach.
Claim your business profile now and gain access to all features and respond to customer reviews.
Praxis bouwmarkten, voor al uw klussen in en om het huis. Klik hier voor de acties van deze week!
