I received a broken item. I sent pictures to the support team last week and am still waiting for a response. I’m awaiting collection and a refund. I called last week to check on the situation, but was informed that no support team was available until Monday. I’m still waiting for a reply to my email or call. They take the money quickly, but the service has been very unprofessional. Disappointing.
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At PRC Direct you will find the latest range of top brand electrical including TVs, Home Cinema, Hi-Fi and Appliances at some of the UK's lowest prices.
Based in Essex and East London, PRC Direct are main authorised dealers for Samsung, Bose, LG, Panasonic, Yamaha to name a few.
PRC Direct are also members of Euronics (the largest electrical buying group in Europe) and RETRA (the UK’s leading trade association for independent electrical retailers and servicing organisations) for complete peace of mind.See more